We are THAY Medical

We believe that usable, efficient and profitable medical devices raise the levels of healthcare, and give a better quality of life to all. By applying the best practices in human factors and usability engineering in medical product developments and post market surveillance projects, we can help you optimise your device to be the best it can be, to the latest standards and with the best possible outcomes.

Our expert services


Human Factors & Usability


User Research


Medical Device Testing


Medical Device Quality Control

Why Use THAY Medical for Human Factors

THAY Medical are an innovative human factors and usability consultancy who offer an exciting and fresh approach to developing medical devices and pharmaceutical products. Our focus is to assist organisations in producing the safest and most usable, compliant and ground-breaking medical devices. For this we are the ideal partner.

Recent Human Factors Projects completed

Infusion System for Parkinson's Disease for a Pharmaceutical Organisation

THAY Medical have recently completed a formative study in the UK with a number of user groups for an infusion system for Parkinson’s Disease. This formative study was done in a home environment to replica a real life environment.

Wound Care Device for a Medical Device Manufacturer

THAY Medical have recently completed a summative study in the UK for a German medical device manufacture. The summative study was conducted in a surgical operating environment with multiple user groups involved during each session.

Diabetes Accessory

THAY Medical have recently correlated user research into a diabetes device. The user research was conducted with healthcare professional specialists in the area of diabetes.


Designing Usable Medical Devices for Home Use

I live at home with my family, a number of pets and luckily for myself and my family, very few medical devices. But as I age, I expect to be bringing home from hospitals and pharmacies more home-use medical devices – especially if hospital care is shifting towards home-based treatments and rehabilitation. This I do…


Usability and the new Medical Device Regulation (MDR) Part 2

This is a continuation of part 1 and looks at more usability requirements. Section 14.2. “Devices shall be designed and manufactured in such a way as to remove or reduce as far as possible; a) the risk of injury, in connection with their physical features, including the volume/pressure ratio, dimensional and where appropriate ergonomic features,…


Usability and the new Medical Device Regulation (MDR)

Whilst the Medical Device Directive (MDD) had a few mentions of the word “usability”, it was not back in 1993 when it was written, a commonly used term. More often, it was the term “ergonomic” that was used, and this word did make a few appearances in the Essential Requirements (Annex I) of the 1993…


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