About us

We are a specialist Human Factors Engineering organisation assisting medical device manufacturers and pharmaceutical companies in developing medical products.

THAY Medical focuses on the Human Factors (HF) aspects of medical devices as opposed to Clinical Research Organisations (CRO’s) who will focus on the clinical aspects of the medical devices. The human factors of a medical product can be described as the interaction between the user and the device. We believe it is vital to apply the best human factors and usability engineering practices into device developments and post-market surveillance. Good user interaction reduces the occurrence of clinical errors in real life.

We pride ourselves on complying with global regulations that are industry standard for medical devices – such as IEC 62366-1 and ISO 14971.

In addition, we also work to the US-based FDA requirements and European CE regulations. All services are performed to our own ISO 13485 certified quality management system. 

Our core services include usability engineering, human factors testing, medical device design, and much more which can be found on our “services” page. We operate to the highest industry standards globally, with focus on always exceeding regulations and customer expectations. We offer a solution tailored to your needs that always will be compliant, effective, and of great value.

 

Operating globally from our offices in the United Kingdom and Sweden

 

United Kingdom

Unit 2, Hawthorn Farm Business Park, Dorset, DT11 0NB

Email enquiries@thaymedical.com

Phone +44 (0) 1258 881600

Sweden

Stockholm, Sweden.

ISO Certified

To make sure our company is performing at top level, we ensure our services are completed to the requirements of a rigorous, yet efficient quality management system. We are ISO13485 certified and continue to gain additional accredited ISO’s.

ISO 13485:2016 ensures that medical devices used in healthcare settings are designed, produced, installed and serviced to the highest standards.

To view our current certificate, please click here.

 

Meet the Team

Come meet our amazing team within Thay Medical.

Testimonials

  • “Every aspect of the study was conducted with professionalism, from the preparation of the test to the moderation and observation as well as the comprehensive debriefing. The participants were comfortable during the sessions, leading to good data quality on user-task and use-errors and accurate feedback. Overall, the performance was fantastic.”

    — The Validation Team, Large Medical Device Manufacturer.

  • ”The support during the studies was excellent. Providing valuable input both in the setup, organisation and in the observations provided. Always great working with Thay Medical.”

    — Principal Consultant, Small Design & Ergonomics Company.

  • “Spoke to several HF vendors, Thay Medical were the only one who could accommodate and execute this study. Pulled off a face to face study under very difficult circumstances. Excellent report too. Very pleased.”

    — Design Engineering Consultant, Small Design Company.

Join the team

Looking for a change or fancy a new challenge!

Check out our open positions here at Thay Medical.

Contact us.

If you would like to find out more about how we can help make a difference for your medical products, please don’t hesitate to reach out and we’d be happy to chat.