Healing and managing your health effectively is not easy. To develop devices, systems and software to support users and patients, you have to really understand them. It is through Usability and Human Factors Engineering that we can find this understanding.

EXCELLENCE IN USABILITY & HUMAN FACTORS ENGINEERING

OUR MISSION

We are focused on performing Human Factors Engineering to assist in making usable, safe, effective, innovative and satisfying medical products that heal patients faster, make patient lives more bearable, focus Healthcare Professionals to achieve more and to create happier people who use and interact with these medical products.

WHO WE ARE

THAY Medical are an ISO 13485 certified consultancy of future-thinking Human Factors Engineers and Designers who focus on the users and interactors of medical products. We assist medical, pharmaceutical and scientific organisations to develop new medical products using our expertise in Human Factors Engineering and User Centered Design to achieve success for all involved.

New services for 2025

  • Human Factors / Usability Planning

    Human Factors / Usability Planning

    It is always best to plan and budget your Usability and Human Factors Engineering activities. We can support you to do this for compliance and for minimizing your budgets, resources and schedules.

  • Pre-Validation Human Factors Testing

    Before spending time and money on a Human Factors Validation Test, de-risk it by performing a Pre-validation Human Factors Test. This is the best way to minimize issues that may arise during the Validation Test.

  • Predictive Task Analysis

    Predictive Task Analysis

    Can you predict the future? To some degree! Analyzing what tasks users will have success in before you evaluate them can reduce the testing needed and give confidence in their abilities with your device.

  • Remediation Usability Testing

    How do you know what your users will do when they make a mistake? How do they troubleshoot? How do they rectify the situation? There is one way to find out using our unique method.

Current Services that our customers like to use

Want to know more about our services? How can we help you?

Testimonials from our customers

  • “Every aspect of the study was conducted with professionalism, from the preparation of the test to the moderation and observation as well as the comprehensive debriefing. The participants were comfortable during the sessions, leading to good data quality on user-task and use-errors and accurate feedback. Overall, the performance was fantastic.”

    — The Validation Team, Large Medical Device Manufacturer.

  • ”The support during the studies was excellent. Providing valuable input both in the setup, organisation and in the observations provided. Always great working with Thay Medical.”

    — Principal Consultant, Small Design & Ergonomics Company.

  • “Spoke to several HF vendors, Thay Medical were the only one who could accommodate and execute this study. Pulled off a face to face study under very difficult circumstances. Excellent report too. Very pleased.”

    — Design Engineering Consultant, Small Design Company.

 Latest News & Insights from our team


Let’s collaborate!

Wouldn’t it be great to work together and create beautiful, usable, successful future medical products?

Then please contact us to discuss this further.