To understand what makes healthcare work well, we have to observe it when it happens and predict how new medical products will fit in. We observe and research users and interactions to predict the future use of new medical products..
High quality data is essential in innovation. We build upon data by gathering it and learning from it. We HUMAN FACTORS ENGINEERING to do this.
When you have data, you can innovate. Then you understand. Then you can develop usable medical products to making patients heal faster and making people happier.This drives success for all involved.
With all medical products under some form of regulation, THAY Medical perform Human Factors Engineering in collaboration with you to ensure compliance and that safe and usable medical products are launched. This is our passion!

EXCELLENCE IN USABILITY & HUMAN FACTORS ENGINEERING

OUR MISSION

We are focused on performing Human Factors Engineering to assist in making usable, safe, effective, innovative and satisfying medical products that heal patients faster, make patient lives more bearable, focus Healthcare Professionals to achieve more and to create happier people who use and interact with these medical products.

WHO WE ARE

THAY Medical are an ISO 13485 certified consultancy of future-thinking Human Factors Engineers and Designers who focus on the users and interactors of medical products. We assist medical, pharmaceutical and scientific organisations to develop new medical products using our expertise in Human Factors Engineering and User Centered Design to achieve success for all involved.

Readability Studies

When you need to ensure patients understand your PIL’s, IFU’s, Implant Cards, Quick Reference Guides and SSCP’s

Want to know more?
Formative Usability Studies

Once you have a prototype medical product, why not put it in front of users and gather some feedback on its design?

Want to know more?
Summative Usability Studies

Validate your medical product in a Summative Usability Study to ensure it is effective in use and safe for all intended.

Want to know more?
Human Factors Validation Tests

For compliance with US FDA Guidances, we perform Human Factors Validation Tests in the USA to exceed the FDA’s expectations

Want to know more?
Human Factors Expert Review

Want to know if your medical product is going to be safe and usable? An Expert Review may give confidence that it will achieve this

Want to know more?
Healthcare Research

To predict future use, it is ideal to understand the current use of comparable medical products by researching this with users

Want to know more?
User Characterisation

When you need to understand the cognitive and physical capabilities of the user, it is ideal to gather data on their abilities and disabilities

Want to know more?
Observation Studies

To innovate and understand current user behaviours we observe them in their natural use environment to gather relevant data

Want to know more?
Contextual Enquiry

When there are specific pieces of information are required to be investigated, then interviewing users works to gather this data

Want to know more?
Self-selection Studies

Before performing your Comparative Human Factors Study or your Validation Test, performing a Self-election Study is ideal

Want to know more?
Comparative HF Studies

When applying for some regulatory submissions, testing for non-inferiority against a reference device is required

Want to know more?
Analysing data for software AI

Data is ideally used to predict the future behaviors of users. It can be analysed to be used in software and in AI algorithms

Want to know more?
Creating IFUs, PILs & Manuals

To have usable documents that are supplied with the medical product, we create and test these documents to be useful and effective

Want to know more?
User Interface Development

We collaborate with medical, biotechnology and pharmaceutical organisations to design and develop user interfaces of the future

Want to know more?

Testimonials

“Every aspect of the study was conducted with professionalism, from the preparation of the test to the moderation and observation as well as the comprehensive debriefing. The participants were comfortable during the sessions, leading to good data quality on user-task and use-errors and accurate feedback. Overall, the performance was fantastic.”

— The Validation Team, Large Medical Device Manufacturer.
”The support during the studies was excellent. Providing valuable input both in the setup, organisation and in the observations provided. Always great working with Thay Medical.”

— Principal Consultant, Small Design & Ergonomics Company.
“Spoke to several HF vendors, Thay Medical were the only one who could accommodate and execute this study. Pulled off a face to face study under very difficult circumstances. Excellent report too. Very pleased.”

— Design Engineering Consultant, Small Design Company.