Remote testing

Due to the recent outbreak of COVID-19, everyone is facing challenges during this pandemic. However, our work now is important as ever and we must continue giving our services and helping our clients achieve their goals. 

Remote testing allows us to keep everyone safe, including our participants and the THAY team. By offering remote testing, we have had to change our thinking and ways of testing and we have done this by taking precautions and planning ways that will minimize the risk to everyone involved. That is why we have converted our R&D laboratory space into a decontamination room, this means that everything that goes out to a participant via the courier service, will come back in through the decontamination room to be decontaminated, before coming into contact with anyone else. Safety is paramount and we aim to go above and beyond to ensure safety of the participants and ourselves. 

We have also invested into technology that will ensure remote testing will go as smoothly as possible. Every test participant will have access to this technology to ensure that we have a secure connection for live streaming. From this, the testing will commence and this allows flexibility for the participants to complete the testing from the safety and comfort of their own homes, and we ensure that we have enriching data that will allow us to continue to deliver to our clients. This way, no matter where the participants are based – whether it be in the UK or abroad, we are able to have a secure and safe way to contact and complete testing with them.

 

Download our brochure on Human Factors and Usability Testing to find out more about how we support the medical industry.

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Testimonials

  • “Every aspect of the study was conducted with professionalism, from the preparation of the test to the moderation and observation as well as the comprehensive debriefing. The participants were comfortable during the sessions, leading to good data quality on user-task and use-errors and accurate feedback. Overall, the performance was fantastic.”

    — The Validation Team, Large Medical Device Manufacturer.

  • "The support during the studies was excellent. Providing valuable input both in the setup, organisation and in the observations provided. Always great working with THAY Medical."

    — Principal Consultant, Small Design & Ergonomics Company

  • “Spoke to several HF vendors, THAY Medical were the only one who could accommodate and execute this study. Pulled off a face to face study under very difficult circumstances. Excellent report too. Very pleased.”

    – Design Engineering Consultant, Small Design Company.

  • “THAY Medical were knowledgeable on usability and human factors. Their passion and understanding of the subject was very clear from the start of the project. Very keen to stay in touch!”

    – Senior Marketing Executive, Medical Device Manufacturer.

Get in touch

If you would like to find out more about how we can help make a difference for your medical products, please don’t hesitate to reach out and we’d be happy to chat.